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Telecom, consumer electronics, media, and entertainment are converging into one "super industry", unleashing opportunities for market players. Customers are increasingly leveraging digital convergence to consume content/services on new-age devices connected 24x7, wherever they are.
Our TIME (Telecom, Technology Infrastructure, Media and Entertainment) industry model understands today’s unified creation of content on user-preferred devices managed by software and delivered wirelessly or through high-speed cable. We help our “TIME industry” clients drive enterprise agility, product/market innovation and customer choice, and manage its hyper-competitive sensitivity to costs. Ask us for a consultation!
Minacs Improves Customer Satisfaction and Reduces Defection
Driving Conversion Rates With Cost Effective Operational Excellence
Business Impact Through Tightened Processes and Global Delivery
By 2020, customers will manage 85% of their relationships without interacting with a human! Are you prepared?
Our exemplary efforts in creating a "life changing" customer experience won Minacs a Silver Stevie.
A robust customer service platform to power the next phase of telecom growth in India